As the physical security industry continues to evolve, so too has the software being utilized by security companies and their guards. The need for high performance, cost-effective security guard management software that helps ensure a safe and secure environment has grown dramatically over the last decade.

5 Benefits of Utilizing Security Guard Management Software for Your Security Company

Regardless of the size or type of security team you manage, implementing security guard management software can alleviate many of the challenges you face today. This will allow you to enhance security risk management and add to the integrity of the overall security plan for your clients.

Let’s take a look at some of the top benefits of utilizing security guard management software to improve your processes and procedures.

1. Manage Risks Associated with Security Guard Staffing Gaps

Experiencing staffing gaps is a major challenge in the security industry today, with security companies struggling to achieve optimal staffing. By implementing security management software, you will have the tools needed to address these staffing gaps and manage the guards you have more efficiently.

We know that you are focused on hiring, but your client’s risks don’t stop while you are recruiting new guards. The right software will have features and modules that enhance processes like guard scheduling and remote monitoring, allowing you to continue managing these risks with a smaller staff.

2. Increasing Security Workforce Accountability

Increasing workforce accountability can add a range of benefits to your security company. Having a system that makes tracking guard accountability seamless is crucial in achieving this accountability.

Security guard management software that has digital reporting capabilities will allow your guards to submit accurate and complete documentation. And it will allow you to determine who is producing inaccurate reports.

With quick access to documentation, like incident reports and daily activity reports, you will decrease the time it takes to address issues with your guards. Having this level of accountability will enhance the effectiveness of your security workforce and increase client satisfaction.

3. Mitigate Risk and Legal Liability with Proactive Security Procedures

Mitigating risk and legal liability is best served by implementing proactive security procedures. These procedures allow you to detect risks before they happen and reduce the impact they have on your clients. You don’t need your guards waiting on an alarm to tell them there is trouble, when they could eliminate it from the start.

The key to this proactive approach is knowledge through data. And the more pieces of data gathered, the greater the likelihood of recognizing vulnerabilities and enhancing your proactive security services. Providing that robust data is a key feature of any good security guard management system.

4. Simplify Guard Tour Management

Effective security systems will feature guard tour management software to help you organize, log and execute tours. This feature allows you to simplify your guard touring processes and make tracking accountability seamless, ensuring that tours are completed effectively and efficiently, within the pre-defined time intervals.

Taking efficiency a step further, an effective guard tour management system files a tour report with a simple tap of a smartphone or other mobile device. This software allows guards to send the information straight to your command center. Whether you’re establishing a new guard tour plan or updating an existing one, having this accurate information quickly is invaluable to your team.

5. Provide Comprehensive Data Analytics and Incident Reporting

Analytics play such a crucial role in an effective security guard management system. Having a solid data infrastructure in place helps your company increase awareness, enhance guard communication, provide accurate documentation, and make data-driven, proactive decisions.

Security management systems that features incident management software provides all of the above. The analytics provided present a clear understanding of the ways in which you can improve your operation by having instant access to all incident report data. This real time incident report data leads to better solutions and faster response.

The Right Security Guard Management Software for Your Company

At CSA360 Software, we take your security guard management needs seriously. Our all-in-one security guard management software gives you the tools you need to manage your security services and team in one place and achieve benefits that impact your top business outcomes.

In addition to the 5 benefits mentioned above, our software contains modules and features that enable you to…

  • See real-time progress and receive alerts of any missed guard tour locations
  • Design and schedule guard tours to fit how you need them
  • Receive GPS verified and timestamped checkpoint locations to increase transparency within your team
  • View facility maps, monitor guard tour status, and receive incident information via a live security dashboard
  • Receive overtime alerts, intelligent scheduling, and guard availability
  • View guard specializations at a glance and assign the right people for the right task
  • Allow guards to clock-in on their mobile devices as soon as they enter the facility/ location
  • Save time for you and your guests by allowing guests to preregister for a quicker check-in

Request a demo of our system today to discover how our software fits into your security services plan.