Security teams need a large amount of information to help them understand how their security processes are working, and where improvements can be made. But manually compiling data, creating complex reports, and performing an analysis can be quite time-consuming. Luckily, security guard management software has made it possible to create a variety of security reports without wasting valuable time and resources.
The 4 Most Common Digital Security Reports in a Security Guard Management System
Each security report captures a specific set of data for a different activity or process. But with so many digital reports to choose from, how do you know which report will provide the information you need? Look no further. We’ve outlined the most common security reports to help you get started.
1. Summary Reports
Summary reports are detailed, data-driven accounts of your security team’s entire operation. These reports track all routine processes, preventative actions, security hazards, and any issues or incidents that occurred in a specific time period. A few of the most valuable summary reports include:
- Dispatch Incident Summary Report. This report allows you to gather statistics, determine trends, and monitor actions taken.
- Dispatch Incident and Patrol Summary Report. By incorporating incident, dispatch, and patrol actions, this report allows users to identify incident trends and create better outcomes.
- Post Event Summary Report. This post-event report displays all the information about each individual incident and dispatch. Any information you may find in an archive, you would find on this report
How do summary reports benefit your security team?
Summary reports are vastly beneficial for both customers and security teams. By tracking all process details, your customers can see how their investment is paying off. These reports also give security teams a bird’s eye view of their methods, responses, and daily work.
Tracking these details can be tedious. But security guard management software allows you to easily create summary reports. A customized digital summary report has time-saving features like denoted fields, spell check, and pre-filled report details, which considerably speeds up reporting processes. Because summary reports are created within your security guard management software, information can be automatically filled from other modules within the platform, saving security managers from inputting duplicate information.
2. Daily Activity Reports
Daily activity reports are high-level reports of all the details of the shift. While many people confuse daily activity reports with incident reports, they are not the same. Your daily activity report should include any incidents that happened during a shift. Each daily activity report should consist of:
- Security guard arrive/departure times
- Summary of the day’s activities
- Any issues or incidents that occurred
- Any unexpected events, like last-minute guard tours
- Communication details
How do daily reports benefit your security team?
Daily reports offer valuable insight into your daily processes and activities. Analyzing these reports allows you to see how your processes are working and highlight areas for improvement. They also promote transparency and confidence between security teams and customers, while keeping your workforce accountable.
3. Incident Reports
An incident report is a document that includes all details of an abnormal event or security issue. These reports are essential for every security team. Digital incident reporting software offers even more benefits. Incident reports capture all dispatch calls, communication, images, and other related incident details in a single dashboard, allowing security managers quick access to all details.
How does incident reporting software benefit your security team?
A thorough incident report protects teams from liability issues, instills customer confidence, and highlights processes that need attention or improvements. Incident reporting software also negates the need for messy paper reports and keeps all details in one easy-to-access location. Incident reports have several other benefits for security teams, including:
- Identifying high-risk areas on a property or in a venue.
- Tracking all security team responses.
- Improving response procedures.
- Seamless image/asset upload to a central dashboard.
- Direct communication with your team and outside assistance.
4. Reconciliation Reports
A reconciliation report is an accounting tool that measures disparities and transactions for a given event or task. Reconciliation reports are most helpful for security teams when they are monitoring a large number of transactions, like through a digital pass system.
How can reconciliation reports benefit your security team?
Visitor management can be a daunting task for any security company. With reconciliation reports, security guards can quickly calculate and track how many passes have been sold and how much money is in their system all in one place.
Understanding the different types of security reports can benefit your team in many ways. With a security guard management software system, you don’t have to choose. Your security team will have access to all of these reports in one platform, allowing your team to continuously refine, define, and perfect their security processes. Learn more about the power of digital reporting by requesting a demo today.